by jim@terraine.com | Nov 4, 2020 | Best Practices, Industries
When most consumers think of retail, they assume clothing or boutique outfits, but retail is an all-inclusive term for any sold good. A grocery store is as much a retail chain as a department store. The key to differentiating a retail model often comes down to...
by jim@terraine.com | Oct 12, 2020 | Best Practices, Industries
Service-based businesses like landscaping contractors depend on two things to survive and thrive: reputation and customer communication. Your reputation is strongly influenced by the quality of service your company provides, and when talking about landscaping that...
by jim@terraine.com | Sep 28, 2020 | Best Practices, Industries
The HVAC industry is one of the most competitive industries, and most of the companies are considered small businesses, which makes fighting for leads and customers crucial to survival. Beyond the continual need for new leads, an HVAC service needs to consistently...
by jim@terraine.com | Sep 11, 2020 | Best Practices, Industries
Effective communication in an accountant-client relationship can be essential for each party, no matter the needs of the client. When communications break down or are handled in a way that causes inconsistency, this may cause a client to lose trust and take their...
by jim@terraine.com | Sep 4, 2020 | Best Practices, Industries
While owning a wine or bottle shop can be an enjoyable and thrilling experience, it also comes with a variety of challenges. New wines and spirits premiere often, your clients are eager to try them and effective communication with hundreds of customers can present...
by Aidyn Truesdale | Jul 11, 2020 | Industries
Mass texting is a form of communication that has become more and more popular over the past few years. Research has shown that over 90% of Americans text at least once a day. The bottom line is that most people would rather receive coupons, answer questions, and be...